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  1. Orion Healthcare Support Page
  2. Guides for Telehealth and AccuCare
  3. Telehealth Frequently Asked Questions (FAQs)

Telehealth Frequently Asked Questions (FAQs)

We are continually adding new FAQs. If you do not see your answer here please try Zoom Support at https://support.zoom.us/hc/en-us for your zoom questions or send your questions to support@orionhealthcare.com

  • What is Telehealth?
  • Is there a benefit to using telehealth?
  • Federal Communications Commission $200 million COVID19 Telehealth Program
  • Can I bill for telehealth?
  • Are there any recommendations on which Telehealth solution would work for our organization and AccuCare?
  • Does AccuCare have a telehealth solution?
  • What equipment would I need for telehealth?
  • Is Zoom software free of charge?
  • Is the Zoom application HIPAA complaint?
  • I don’t have a BAA with Zoom, is this still OK to utilize?
  • What devices can I utilize Zoom on?
  • What is the support number for Zoom if I run into any issues with the Zoom product?
  • If I have more questions about Zoom where can I find them?
  • Is Zoom the only video conferencing application I can use? Are there others that would work?
  • What plans does AccuCare have for a more long term telehealth solution once the health crisis is over?

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