Invalid Entry in Assessment Can Not Be Changed

Question: I accidentally entered an invalid value in the assessment and cannot back out of the field and save the assessment. What do I do?

Here are some solutions we recommend 


Solution #1- A dialog box at the top of the screen should appear with a list of allowed values. First, click the [OK] button then change the field to an accepted value.


Solution #2 Another choice after clicking the [OK] button is to click the {Esc} key on your keyboard. Look for this key in the upper left of your keyboard. This key will reset the field value back to the original value before your input.


The {Esc} should look similar to this on your keyboard. mceclip0.png



The above solutions should correct your input. If after following these solutions, you are still experiencing problems please do not hesitate to contact AccuCare customer support at 800-324-7966 or email



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